Shipping and Returns

Shipping & Return Policy

Shipping:
All orders are processed within 3–5 business days. Once shipped, you’ll receive a confirmation email with tracking information. Shipping times may vary based on location and selected delivery method. We currently ship within the U.S. only. 

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Returns:
We hope you love your jewelry, but if something isn’t quite right, we offer returns for store credit only within 14 days of delivery.

To be eligible:

• Items must be unused, unworn, and in original packaging.

• Customers are responsible for return shipping costs.

• Custom or personalized pieces are final sale and not eligible for return.

To start a return, please email us at support@spursandredrock.com with your order number and reason for return. Once we receive and inspect your item, we’ll issue your store credit via email.

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Damaged or Incorrect Items:
If your item arrives damaged or you received the wrong piece, please contact us within 3 days of delivery so we can make it right.